Our News

The speech recognition and speech analytics service has been updated:

1. speed and accuracy have been improved for popular languages;
2. the number of speech recognition minutes has been doubled in the Office and Corporation plans;
3. the cost of additional minutes has been reduced by more than 30%, and the list of countries with discounted rates has tripled.

Reminder: speech analytics is provided for free — only speech recognition beyond the included minutes is charged.

Integration helps automate routine tasks: calls, SMS and messages can be linked to any processes. The application includes 9 triggers (calls and SMS webhooks) to launch scenarios and 15 actions — creating and updating clients, leads, and tasks in Teamsale CRM, sending SMS, Callback and more.

Scenarios take just a few minutes to set up. For example, saving missed calls in Google Sheets, creating leads from Google Forms or chatting with clients in Teamsale CRM via Facebook Messenger. All of this is free and already available in your personal account.

Good news for monday CRM users — Zadarma integration is here! You can handle calls and SMS right inside your CRM: create contacts automatically, see who’s calling on your IP phone, and even use speech recognition in call recordings.

The setup takes just a few minutes, and with the Zadarma Chrome extension you can start calls directly from your browser. As always, the integration is free and includes all the benefits of Zadarma PBX with coverage in 110+ countries.

The HubSpot App Marketplace now formally certifies Zadarma's integration with HubSpot.

What’s new:

• Incoming calls now display local number formatting for easier recognition.
• Two-way SMS is supported — incoming messages are routed directly to HubSpot, and you can reply to clients right from the CRM interface.

The Zadarma team is pleased to announce an important step in ensuring the security of our customers’ data. Our infrastructure and work processes have successfully passed an independent audit for compliance with the international information security standard ISO/IEC 27001.

The latest update of the Zadarma Android app introduces important new features:

• Integration with Teamsale CRM — you can now import contacts, filter them, and leave comments directly in the app
• Improved contact handling and faster interface loading;
• Fixed compatibility with Jabra Elite headsets;
• Integrated the new WebRTC AEC3 echo cancellation algorithm;
• Added support for Android 16 and x86_64 architecture;
• App language can now be set independently from the system language;
• Expanded list of available languages.

Update the app and explore the new features → Zadarma on Google Play.

In Teamsale CRM chats between team members are now available. You can now discuss deals directly within the CRM — create chats, send messages and files, and attach a client, task, or lead to the conversation.

Among the available features:

• notifications in the top right corner when a message is received, with quick access to the chat;
• chat search;
• ability to upload avatars for chats;
• mute and notification settings;
• collapsible chat list for convenience.

Team communication just got easier!

Zadarma wishes everyone in the USA a happy Independence Day!

To celebrate, we're offering a 30% discount on the "Office" price plan in the USA and Canada for the entire month of July.

Simply enter the promo code USA4JULY when activating a price plan.

Enjoy seamless connectivity across North America at an even better price this month!