New API features, work with IVR

Useful features for the developers, like working with IVR and DTMF, were added into the Webhook notifications. NOTIFY_START and NOTIFY_IVR allow to change the scenario of incoming call "on the fly", to create multilevel and dynamic IVR (voice greeting), to automatically receive DTMF responses and authorize the calling side via DTMF. Special file manager was created to play automatic IVR, it is available in incoming calls and IVR settings of the PBX.

Immense selection of numbers: choose your own digits

Today tens of thousands of virtual numbers in most cities, towns and countries around the world became available on Zadarma website. Now even the numbers in smaller towns are not selected randomly and you can choose a certain number to connect. 30-minute reservation is available for those numbers.

We have also expanded the coverage of numbers in Ukraine .

New version of "Click to call" widget

Zadarma presented an updated “Click to call” widget:

  • improved support for new versions of Safari;
  • added an option to create a response for browsers that do not support WebRTC;
  • added an option to change the text on the button from your personal account.

To enjoy all new features of the widget you need to update the widget code.

5 new PBX features and numbers in 15 regions

Free Zadarma PBX got 5 useful features at once:

  1. Lunch break during work hours for PBX (Autoresponder will know about all incoming calls during lunch);
  2. PBX statistics charts are now available for the past 92 days;
  3. ”Incoming/outgoing” filter was added for PBX statistics;
  4. Filter of the output was added for PBX statistics;
  5. Ability to choose a voice for the voice menu.

Also, we have added virtual numbers in 8 countries around the world:

Updated Zadarma widgets

Zadarma presented updated widgets - “Click to call” button and CallBack widget . With the help from “Click to call” widget, you can connect your customer to your manager right from the browser window - a nice button on your website represents a virtual phone on WebRTC basis.

CallBack widget in its turn will help you increase website’s conversion rate. The system tracks visitor’s unusual behavior on your website and shows a callback option.

As always, widgets are absolutely free, integrated with all systems (Zadarma PBX, CRM, web-analytics platforms) and have several design options, so that they adapt easily to your website. Increase your sales with widgets from Zadarma.

Updated quality control system for number

Unique quality control system for numbers, which excludes selling phone numbers that receive extraneous calls, was presented.

Free Call tracking from Zadarma

New product is introduced - Zadarma Call tracking for the analysis of the effectiveness of advertising channels. Static and dynamic tracking will help to increase the conversion rate of offline and online promotion channels, while decreasing advertising budgets. Call tracking can be connected to additional services, for example, web analytics services and popular CRM-systems. The product is absolutely free, as always.

It's time to figure out , what advertising is most effective.

Price reduction on virtual phone numbers in Spain

Starting today you can save money on mobile and landline phone numbers in Spain. We always offer you the best price and the highest call quality.