Elastic SIP Trunk for Retell AI and new capabilities in Zapier and HubSpot

We continue to improve integrations with popular services - now Zapier supports SMS sending, and HubSpot - a local number format for incoming calls.

Support for the Elastic SIP Trunk connection format has been added, allowing Zadarma to be used in Retell AI and similar services for both incoming and outgoing calls. (For calls with correct Digest authentication, arbitrary values are allowed in the From header).

How to connect artificial intelligence in Retell AI to Zadarma?

We have prepared a detailed guide to help you set up the integration quickly and start working.

The new eSIM plan "Popular" – even more countries and convenience!

We have updated our popular eSIM plan «Europe+», by adding 12 more countries! Now it covers even more destinations in America, Asia, and Africa, making mobile internet access abroad even more convenient and cost-effective.

With expanded coverage, the plan becomes even more versatile for travel and business trips, so we are giving it a new name – «Popular». Activate the eSIM from Zadarma and stay online without overpaying in even more countries!

Holiday season's greetings and special gifts

Happy Upcoming Holidays! Join us in celebrating the season with exclusive discounts and special bonuses this Christmas and New Year!

Holiday Special: 25% off on the ‘Office’ and ‘Corporation’ packages!

Use the promo codes below to receive a 25% discount on your selected plan:

Get an additional 10% bonus on top-ups!

Use the promo code NY2025 when you top up your account to receive a 10% bonus!

To use the promo code, go to your personal account - Billing - Make a payment, and select "Promo Code" in the payment method field.

Wishing you a prosperous New Year filled with success, new opportunities, and joyful moments. Thank you for being with us!

Have a wonderful holiday season and all the best in the year ahead!

18 years of success: Zadarma acquires an American provider VoIPVoIP

In 2024, Zadarma celebrates 18 years of successful operation in the cloud communications market. This year has been marked by significant achievements, including the launch of a new API for eSIM, the expansion of emergency call functionality to 32 countries, and the integration of Teamsale CRM with Facebook.

A particularly significant event was the acquisition of the American VoIP provider VoIPVoIP, which strengthens Zadarma's position in the U.S. market and creates new opportunities for the customers of both companies.

The acquisition of VoIPVoIP was an important step in Zadarma's global development strategy. By strengthening its presence in the U.S. market, the company is expanding its audience and reaffirming its status as one of the industry leaders.

18 years of success and the new strategic merger confirm that Zadarma continues to grow, enter new markets, and provide customers with modern and convenient communication solutions.

Welcome to the future with Zadarma!

New API for eSIM from Zadarma: Managing eSIMs made easier

We’re thrilled to introduce our new API for eSIM, designed to simplify the connection and management of eSIMs and price plans. With our new methods, you can quickly check device compatibility, select the right plan, activate eSIMs, and manage connected packages.

This tool is perfect for resellers and corporate clients who need to manage multiple connections across 150 countries. We support multiple operators and offer plans ranging from a week to a year, making our solutions both flexible and reliable. Try Zadarma’s new eSIM API — everything your business needs!

Emergency calls are now available in 32 countries!

We are pleased to announce that the emergency calling feature is now available in 32 countries. Previously available only in Spain, this feature will serve as your reliable assistant in critical situations. To activate emergency calls on your number, please submit a ticket to support.

Integration of Teamsale CRM and Facebook

We are excited to announce that the free Teamsale CRM is now integrated with Facebook! With the enhanced integration through Zapier, Teamsale CRM automatically captures leads from your Facebook page, allowing you to communicate and keep track of conversations with customers directly within the CRM system. This greatly simplifies client management and optimizes the sales process not only on Facebook but also in other messaging platforms.

Main advantages of the integration:

• Leads are created automatically based on the first message from Facebook.
• All interaction history with the customer, including calls and their recordings, is stored in the client's profile.
• New leads are quickly processed by the team, and all of them are displayed in the "Leads - Raw" section.
• In the CRM analytics, you can monitor lead sources and evaluate the effectiveness of your Facebook.

Teamsale CRM simplifies customer management by bringing all interactions together in one place, while Zapier integration makes working with Facebook even more efficient!

New SMS sending rates

Starting from September 10, we have introduced a completely new SMS pricing. The rates are now much simpler, and for many popular destinations, even cheaper (including the USA, Spain, and Poland).

If you regularly send SMS, for example, through the Teamsale CRM, the updated rates will make your SMS marketing even more cost-effective.

Additionally, we would like to remind you that you can register a Sender ID for your messages and use our iOS and Android apps for convenient SMS sending.