News

23/07/2025
ISO 27001 Certificate

The Zadarma team is pleased to announce an important step in ensuring the security of our customers’ data. Our infrastructure and work processes have successfully passed an independent audit for compliance with the international information security standard ISO/IEC 27001

16/07/2025
Zadarma Android App Integrated with Teamsale CRM

The latest update of the Zadarma Android app introduces important new features:

  • Integration with Teamsale CRM — you can now import contacts, filter them, and leave comments directly in the app
  • Improved contact handling and faster interface loading;
  • Fixed compatibility with Jabra Elite headsets;
  • Integrated the new WebRTC AEC3 echo cancellation algorithm;
  • Added support for Android 16 and x86_64 architecture;
  • App language can now be set independently from the system language;
  • Expanded list of available languages.

Update the app and explore the new features → Zadarma on Google Play.

09/07/2025
Chats in Teamsale CRM — for effective team work

In Teamsale CRM chats between team members are now available. You can now discuss deals directly within the CRM — create chats, send messages and files, and attach a client, task, or lead to the conversation.

Among the available features:

  • notifications in the top right corner when a message is received, with quick access to the chat;
  • chat search;
  • ability to upload avatars for chats;
  • mute and notification settings;
  • collapsible chat list for convenience.

Team communication just got easier!

04/07/2025
Celebrate Independence Day in the USA with a 30% discount on the Office plan

Zadarma wishes everyone in the USA a happy Independence Day!

To celebrate, we're offering a 30% discount on the "Office" price plan in the USA and Canada for the entire month of July.

Simply enter the promo code USA4JULY when activating a price plan.

Enjoy seamless connectivity across North America at an even better price this month!

30/06/2025
Strengthening our infrastructure in Europe — a new data center in Spain

Zadarma is launching a new data center in Madrid. This is an important step in strengthening the European network, with powerful servers, high bandwidth, and modern software.

The data center is directly connected to the Espanix traffic exchange network, which ensures stable connectivity and minimal latency for customers in Spain and Portugal.

Important: Clients using a firewall need to allow the 185.45.154.0/24 network for proper service operation.

04/06/2025
New Zadarma PBX feature: integration with AI platforms

Now Zadarma users can forward calls not only from virtual numbers but also from PBX extensions to AI platforms — Retell, ElevenLabs, VAPI, and others.

AI agents can easily connect to extensions and can support the team by answering calls in a queue, accepting transfers from employees, or functioning as an intelligent voicemail.

This expands the capabilities of voice bots and allows flexible call routing to any SIP URI.

05/05/2025
The arsenal of AI agents has been expanded — Zadarma is now with ElevenLabs

As soon as ElevenLabs made integration possible, we quickly adapted and added support.

The voice AI agent from ElevenLabs is now available for receiving incoming Zadarma calls. The integration is already implemented and can be easily connected using a ready-made guide — no complicated setup.

This is another step in the development of Zadarma's AI capabilities: call automation, rapid response to new technologies, and expanded choice for businesses.

08/04/2025
Zadarma app for macOS

We’ve released a new version of the Zadarma app — it now runs on macOS with Apple M-series processors.

With the app, you can:

  • Make calls via Zadarma SIP and PBX;
  • Configure Caller ID and call forwarding;
  • Send messages and monitor your balance;
  • Use the built-in phone book.

The app is available on the App Store, and a detailed setup guide is available on the website.